When Consumers Complain


This product is not available in the selected currency.

Descripció

This book analyzes the legal challenges of consumer protection and product liability, focusing on the methods by which consumers can express dissatisfaction with products and their shortcomings. While consumer complaints are widespread and varied, often neither individual buyers are compensated nor is the whole class of consumers informed of defective products. Best calls for improvements that can make businesses more accountable, including mediation, arbitration, legal services, and small claims court, emphasizing how better behavior by businesses can also be good business.

Detalls del producte

Editorial
Columbia University Press
Data de publicació
Idioma
Anglès
Tipus
Tapa dura
EAN/UPC
9780231051248
Matèries IBIC:

Obtingues ingressos recomanant llibres

Genera ingressos compartint enllaços dels teus llibres favorits a través del programa d’afiliats.

Uneix-te al programa d’afiliats