Grading Health Care: The Science and Art of Developing Consumer Scorecards


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Descripció

Informing Health Care Purchasers In today's competitive marketplace, health care providers, corporate purchasers, and health care executives are focusing their attention on quality, value, and accountability. This valuable resource provides health care practitioners, administrators, and policymakers with the pertinent information they need to create a scientific method of measuring customer satisfaction.

Detalls del producte

Editorial
John Wiley & Sons Inc
Data de publicació
Idioma
Anglès
Tipus
Tapa dura
EAN/UPC
9780787940270
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